Since late 2020, Australians have been going back into the office with numbers approaching pre-pandemic levels in some regions. A new survey of Australian workers identifies five workplace models being used: as it was, clubhouse, activity-based working, hub and spoke, and fully virtual. The author explores how companies might weigh this decision now that vaccines are increasingly available and restrictions are being relaxed in many countries.
In March of 2020, most companies would have seen their offices as essential to their business. But as the pandemic dragged on, leaders have been surprised to learn that people often work just as productively from home.
Now that vaccines are becoming available and social distancing restrictions are being relaxed in some regions, leaders need to decide whether to bring employees back to the office, remain at home, or use this as an opportunity to adopt a new, possibly more beneficial workplace model.
Where employees work has significant implications, not only for the design of workplaces, but for how corporations allocate capital and manage staff. Experts are divided on what is likely to happen next. Some argue that our experiment with working from home has been so successful that remote work is here to stay. Others speculate that people are starving for face-to-face interaction, and that central business districts are primed to come roaring back. Splitting the difference, another group believes that the future of work won’t be either of these two extremes, but a hybrid solution between home and the office.
We’ve already seen these dynamics play out in Australia, where companies have grappled with returning to the workplace after a largely successful effort to control the virus, providing an early indication of how businesses in other countries are likely to adjust their workplaces after the pandemic.
The Future is Already Here
To help get a clearer picture of the future of the office, I recently surveyed 1,600 Australian office workers and interviewed a number of business leaders and workplace experts in the country.
Source: HBR