Summary.
You might think you’re being generous or patient by listening to a chatty coworker talk endlessly, but you’re simply letting resentment fester that’s toxic to your emotional well-being and productivity. The author offers advice for setting boundaries with a talkative colleague in a compassionate, diplomatic way that still allows you to get your work done: 1) Preempt their request, 2) drive towards a close, 3) perfect the art of interruption, 4) come from your perspective, 5) direct dialogue to a certain time, and 6) have a big picture conversation.
Charlotte arrived at our coaching session frazzled and distraught. “I can’t stand it anymore,” she huffed, throwing her hands up. Charlotte explained that she had had another meeting with her chatty counterpart on the data science team. While she generally enjoyed working with this colleague, Charlotte felt frustrated that their planning sessions regularly ran 20 to 30 minutes over the scheduled time, causing her to be late for her other appointments. Charlotte’s colleague tended to ramble and blather on and on, talking in circles about their analytics, not allowing anyone else to get a word in edgewise.
You may relate to Charlotte’s situation — at some point in our careers, we’ve all encountered a talkative colleague. They may be the person who constantly pings you on work messenger throughout the day, who drops by your desk unannounced to monologue about their weekend, or they’re the one who calls you up saying they need to chat for 10 minutes (which turns into an hour).
Complete Article at HBR
