Thursday, 20 September 2018

How to Tell If You’re Delegating Too Much — and What to Do About It


Everyone knows leaders should delegate to ensure that they are working on the right projects and deliverables.  But if you find yourself frequently miscommunicating with your team on deliverables, hearing about issues at the last minute, and misunderstanding how your team set their priorities, it may be a sign you’ve delegated too much, leaving their employees to feel abandoned and unmotivated. At that point, it’s important to take back responsibility for certain tasks to insure you’re providing your team the guidance and structure they need. Here are three steps you can take.
Take on a symbolic project. Obviously, you don’t want to overcorrect and start doing a myriad of low-level tasks in order to reconnect with your team. But taking on a symbolic project or task can be a visible way of demonstrating your re-engagement, as well as helping the company and advancing your own learning goals. For instance, I coached one senior advertising executive who realized she had delegated too much. She decided to get back into the details by learning a new piece of software. This gave her a new skill to share with other leaders in the company and her own team. Her time spent on the software also helped in the long run because when it was time to delegate, she understood all of the specifics of getting the work accomplished.
Reset with your team. One CTO I coached realized he’d been delegating too much because he no longer had proper visibility into what his teams were working on.  He’d been frustrated that departmental projects he had delegated — such as a dashboard and internal training, (which he felt would differentiate their department in the marketplace) got lost and forgotten with looming client deadlines. To combat this, he scheduled an offsite to reconfirm the vision for the department and get everyone on the same page again about goals and expectations.

Source: HBR Sep 14, 2018

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